We are new customers to Barcom and could not be happier with the service and attention we have received. Our rep Scott came to our home and walked us through the entire process from installation to their monitoring service. The technology is very easy to use and gives us great confidence in our home being secured. They also have an app that allows you to arm and disarm your system remotely which gives us even greater confidence in ou security when away from the home. Prices are very reasonable.