So far getting my Barcom Security System updated and running has been a positive experience. Scott was very pleasant and knowledgeable. The installers did a great job, too. It took them a while as my previous system was 20 years old. Scott even came out after the installation to make sure that I could operate the system with confidence. I feel more secure in my home, and I have even slept better having the system armed at night. Thank you to everyone at Barcom.